What Is CRN In Kotak?

Charlotte Miller

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Are you curious to know what is crn in kotak? You have come to the right place as I am going to tell you everything about crn in kotak in a very simple explanation. Without further discussion let’s begin to know what is crn in kotak?

Kotak Mahindra Bank, a prominent financial institution in India, assigns a Customer Relationship Number (CRN) to each of its customers. This unique identification number serves as a primary identifier for individuals or entities holding accounts or availing services with Kotak Mahindra Bank.

What Is CRN In Kotak?

The Customer Relationship Number (CRN) is a vital component within the banking infrastructure of Kotak Mahindra Bank, enabling efficient and personalized services for its customers. It acts as a reference point for managing various banking products, including savings accounts, current accounts, loans, credit cards, and other financial services offered by the bank.

Significance Of CRN:

  • Identification and Authentication: The CRN serves as a unique identifier for customers, facilitating easy identification and authentication during banking transactions or interactions with the bank’s services.
  • Streamlined Services: Kotak Mahindra Bank utilizes the CRN to streamline customer services, enabling quick access to account details, transaction history, and other personalized banking facilities for customers.
  • Customer Support and Assistance: When customers contact the bank’s customer service or support teams for queries, assistance, or issue resolution, providing the CRN helps in expediting the process by allowing representatives to access relevant customer information swiftly.

How CRN Is Obtained:

Customers receive their Customer Relationship Number (CRN) upon opening an account or availing services from Kotak Mahindra Bank. Upon successful completion of the account opening process or service subscription, the bank issues a CRN to the customer, often communicated through various channels such as emails, SMS, or physical documents.

Security Measures:

To ensure the security and confidentiality of customer data, Kotak Mahindra Bank emphasizes the protection of CRNs and associated account information. Customers are advised to keep their CRNs confidential and avoid sharing them with unauthorized individuals to prevent potential fraud or unauthorized access to their accounts.


The Customer Relationship Number (CRN) within Kotak Mahindra Bank’s framework plays a pivotal role in streamlining and personalizing banking services for its customers. As a unique identifier, the CRN facilitates efficient access to account information, aiding in customer support, and ensuring a seamless banking experience. It stands as a fundamental element in Kotak Mahindra Bank’s infrastructure, enhancing customer engagement and service delivery in the realm of modern banking.


How Can I Get My Kotak CRN Number?

Forgotten CRN? Simply, SMS CRN to 9971056767 using your bank registered mobile number and you will receive an SMS with your CRN.

Where Can I See My CRN Number?

It is mentioned on the front side under your name on your Debit Card. The CRN number is mentioned on the cheque book. You can find it on the front page along with the details of your account.

What Is CRN And Account Number?

The CRN number is the customer reference number that is unique to each customer. This number is different from the account number, which is used to identify the account holder. The CRN number can be used to track orders and invoices, and it can also be used to locate specific customers in your system.

How Many Digits Is A CRN Number?

CRNs are always 8 characters long. These can be either 8 digits or 2 letters followed by 6 digits.

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